Washington (CNN) -- JetBlue Airways is apologizing for a "computer glitch" it blames for a family being told their 18-month-old daughter was on a government no-fly list.
The parents, who reportedly would not disclose their last names for fear of repercussions, and their infant, identified only as Riyanna, had boarded JetBlue Flight 510 from Fort Lauderdale, Florida, to Newark, New Jersey, on Tuesday evening when they say an airline employee ask them to get off the plane.
"I said, 'For what?'" Riyanna's mother told CNN affiliate WPBF. "He said, 'It is not you or your husband. Your daughter was flagged as no fly.'"
The family is of Middle Eastern descent and the mother wears a headscarf, but they say they are U.S. citizens and have lived in New Jersey all of their lives. The government disputed the airline's initial characterization.
"TSA did not flag this child as being on the no-fly list," Transportation Security Administration spokeswoman Sterling Payne told CNN in a statement. "TSA was called to the gate by the airline and after talking to the parents and confirming through our vetting system, TSA determined the airline had mistakenly indicated the child was on a government watch list."
The family declined to continue on the flight, saying they felt humiliated. [full story]
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